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Privacy Policy
Privacy Policy
Last updated: December 1, 2025
SouthernMd.com (“we,” “us,” or “our”) operates the website located at https://www.southernmd.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information about visitors and users of our Site and any related services.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide to Us
1.1 Information You Provide to Us
Name
Email address
Phone number
Any other information you choose to submit via contact forms, email, or SMS
1.2 Automatically Collected Information
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages you visit, time and date of your visit, and time spent on each page
Referring website or link
We may collect this information using cookies, logs, and similar technologies.
2. How We Use Your Information
2. How We Use Your Information
We may use the information we collect for purposes including:
To operate, maintain, and improve the Site and our services
To respond to your inquiries, questions, and requests
To provide customer support
To communicate with you, including by email, phone, or SMS where you have provided your contact details
To monitor and analyze usage and trends to improve the user experience
To help protect the security and integrity of our systems
To comply with legal obligations or enforce our rights
We do not sell your personal information.
3. Cookies and Tracking Technologies
3. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Remember your preferences
Understand how visitors use the Site
Improve performance and usability
You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.
4. SMS and Communications
4. SMS and Communications
SouthernMd.com may send text messages to customers and contacts who have provided their mobile phone number and consented to receive SMS communications. Messages may include responses to inquiries, appointment confirmations, service updates, and general two-way business communication. We do not send bulk promotional or marketing text messages.
If you provide your phone number and agree to receive messages, we may contact you by SMS or phone for purposes such as:
Responding to your inquiries
Confirming appointments or meetings
Providing service updates or other non-marketing information
Message frequency varies based on your interactions with us; you will generally receive only occasional messages directly related to your inquiry or service.
Message and data rates may apply depending on your mobile carrier plan.
To opt out of SMS messages from SouthernMd.com at any time, reply STOP to any message you receive from us. You will receive a single confirmation message and no further texts will be sent. To re-subscribe, reply START.
Message and data rates may apply depending on your mobile plan. You can opt out of SMS communications at any time by replying “STOP” to a message from us. You may also reply “HELP” for more information or contact us using the details in the “Contact Us” section below.
5. How We Share Your Information
5. How We Share Your Information
We may share your information in the following situations:
Service Providers: With trusted third-party vendors who help us operate the Site, provide services, or perform functions on our behalf (for example, web hosting, analytics, or communication tools). These providers are only given access to the information they need to perform their services and are expected to protect it.
Legal Requirements: When we believe disclosure is necessary to comply with a law, regulation, legal process, or governmental request; to enforce our terms; or to protect our rights, property, or safety or that of others.
Business Transfers: If we are involved in a merger, acquisition, or other business transaction, your information may be transferred as part of that transaction, subject to the same protections described in this Policy.
We do not sell personal information to third parties.
5.1 SMS Opt-In Data & Consent
5.1 SMS Opt-In Data & Consent
We will not sell, share, or rent your phone number or SMS opt-in information to any third party for marketing or promotional purposes. No mobile number information collected through our SMS program will be shared with third parties or affiliates for marketing purposes.
All SMS opt-in data and consent information is excluded from any data sharing, selling, or renting arrangements described in this Policy. This information will not be shared with any third parties for non-service-related purposes.
We may share your SMS opt-in or consent status only with third parties that directly assist us in delivering text messages to you — such as our SMS platform provider, phone carriers, and other vendors involved in message delivery — solely for the purpose of providing that service.
6. Data Security
6. Data Security
We use reasonable technical and organizational measures to help protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for accounting, legal, or reporting requirements).
8. Your Choices and Rights
8. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
Accessing the personal information we hold about you
Requesting corrections or updates to your information
Requesting deletion of your information, subject to legal or legitimate business requirements
Objecting to or restricting certain types of processing
To exercise any of these rights (if applicable in your jurisdiction), please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.
You may also:
Opt out of marketing emails by using the unsubscribe link in those emails.
Opt out of SMS by replying “STOP” to any message from us.
9. Third-Party Links
9. Third-Party Links
The Site may contain links to websites or services operated by third parties. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
10. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. International Visitors
11. International Visitors
If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
12. Changes to This Privacy Policy
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes are posted means you accept those changes.
13. Contact Us
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact: info@southernmd.com
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